In today's digital age, protecting your debit and credit cards from fraudulent transactions is more important than ever. Here are some essential tips to help you safeguard your financial information:

• Monitor Your Accounts Regularly: Keep a close eye on your checking and credit card accounts using online banking. Regularly check for any unauthorized transactions and report them immediately to the credit union.
• Use Strong Passwords: Ensure that your online banking and shopping accounts are protected with strong, unique passwords. Avoid using easily guessable information such as your name or birthdate.
• Enable Two-Factor Authentication: Whenever possible, enable two-factor authentication (2FA) for an added layer of security. This typically involves receiving a code on your phone that you must enter in addition to your password.
• Be Cautious with Public Wi-Fi: Avoid accessing sensitive financial information over public Wi-Fi networks. If you must use public Wi-Fi, consider using a virtual private network (VPN) to encrypt your data.
• Beware of Phishing Scams: Be vigilant about phishing emails and messages that attempt to trick you into providing your card details. Always verify the authenticity of the sender before clicking on any s or providing personal information.
• Use Secure Websites: When shopping online, only use reputable websites that are secure by looking for "https://" in the URL and a padlock icon in the address bar. This indicates that the site uses encryption to protect your data.
• Keep Your Card Information Private: Do not share your card details over the phone or through email unless you are certain of the recipient's identity. Be cautious of unsolicited requests for your card information.
• Set Up Alerts: Firefighters Credit Union offers the service in mobile banking to notify you of any transactions that post to your account. Set up these alerts to stay informed about any potential fraud.
• Do Not Write Your PIN on Your Card: Never write your PIN on your card or keep it in your wallet. Memorize your PIN and keep it confidential.

• Do Not Loan Your Card to Anyone: Never loan your debit or credit card to anyone.. Always keep your card in your possession to prevent unauthorized use.

By following these tips, you can significantly reduce the risk of fraudulent transactions and protect your financial well-being. Stay vigilant and proactive in safeguarding your card information.

Planning a trip is always exciting, whether you’re heading across state lines or venturing to new countries abroad. As a valued credit union cardholder, it’s important to take one extra step before you set out: let the credit union know about your travel plans.

Why Inform the Credit Union?

Firefighters Credit Union takes your security seriously. To help protect you from fraud, the credit union places restrictions on your card that limit transactions outside your usual area, especially international transactions. If you use your card unexpectedly in another country, those transactions may be flagged or even declined.

How to Notify Us

Before you travel, simply contact us—either by phone, with a secure message using online banking, or by visiting one of our branches. Share your travel dates and destinations with us. This quick step allows us to temporarily adjust security settings on your account and ensure that your card will work seamlessly wherever you go.

Benefits of Notifying the Credit Union

• Uninterrupted card access: Avoid declined transactions and enjoy stress-free shopping, dining, and ATM withdrawals while away.

• Enhanced security: We’ll continue to monitor for suspicious activity and keep your account safe.

• Peace of mind: With travel notifications in place, you can focus on making memories instead of worrying about your finances.

Traveling Soon?

Don’t forget—informing your credit union of your travel plans is a crucial part of your pre-trip checklist. Reach out to us today so you can enjoy your journey with confidence, knowing your card will be ready for use wherever your adventures take you.