Skip to main content

Online Banking

Forgot Password   Online Enrollment

Download Our Mobile App

Download our iOS Mobile Banking App Download our Google Play App

Privacy Policy

Contact Us

 

FACTS WHAT DOES FIREFIGHTERS CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the accounts, products or services you have with us. This information can include:
  • Name, address, Social Security Number, and income
  • Account balances and payment history
  • Credit history and credit scores
When you are no longer our member, we continue to share your information as described in this notice.
How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Firefighters Credit Union chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Firefighters Credit Union Share? Can you limit this sharing?
For our everyday business purposes—such as to process your transactions, maintain the account(s) you have with us, respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes—to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes—information about your transactions and experiences No We don't share
For our affiliates’ everyday business purposes—information about your creditworthiness No We don't share
For our affiliates to market to you No We don't share
For nonaffiliates to market to you No We don't share
Questions? Call 801-487-3219 or toll-free at 877-658-7395 or visit us online at www.firefighterscu.com
Who We Are
Who is providing this notice? Firefighters Credit Union.
What we do
How does Firefighters Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, secured files and buildings, procedural safeguards and safe record storage. We will continue to review and modify our security controls in the future to deal with changes in products, services and technology.
How does Firefighters Credit Union collect my personal information? We collect your personal information, for example, when you
  • start an account
  • apply for a loan
  • use your credit or debit card
  • pay your bills
  • make deposits to or withdrawals from the accounts you have with us
We also collect your personal information from others, including credit bureaus or other companies.
Why can’t I limit all sharing? Federal law only gives you the right to limit:
  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Firefighters Credit Union does not have affiliates
Nonaffiliates
  • Companies not related by common ownership or control.
  • They can be financial and nonfinancial companies.
  • Firefighters Credit Union does not share with non-affiliates so that they can market to you.
Joint marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you. Our marketing partners include:
  • Investment companies
  • Insurance companies
  • Other financial service providers
Other Important Information

For Alaska, Illinois, Maryland and North Dakota Customers.
We will not share personal information with nonaffiliates either for them to market to you or for joint marketing – without your authorization.

For California Customers.
We will not share personal information with nonaffiliates either for them to market to you or for joint marketing – without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy laws that apply to us.

For Massachusetts, Mississippi and New Jersey Customers.We will not share personal information from deposit or share relationships with nonaffiliates either for them to market to you or for joint marketing – without your authorization.

For Vermont Customers.
We will not share personal information with nonaffiliates for them to market to you without your authorization and we will not share personal information with affiliates or for joint marketing about your creditworthiness without your authorization.

Revised March 2023