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Protecting Your Online Banking Access

Online and mobile banking offer convenience and flexibility, but it's important to take steps to ensure your accounts are protected online. Here are some essential tips to help you protect your credit union account:


  • Monitor Your Accounts Regularly: Keep a close eye on your account activity through online and mobile banking. Regularly check for any unauthorized transactions and report them immediately to your credit union.
  • Use Strong Passwords: Ensure that your online banking accounts are protected with strong, unique passwords. Avoid using easily guessable information such as your name or birthdate.
  • Enable Two-Factor Authentication: Whenever possible, enable two-factor authentication (2FA) for an added layer of security. This typically involves receiving a code on your phone that you must enter in addition to your password.
  • Be Cautious with Public Wi-Fi: Avoid accessing sensitive financial information over public Wi-Fi networks. If you must use public Wi-Fi, consider using a virtual private network (VPN) to encrypt your data.
  • Beware of Phishing Scams: Be vigilant about phishing emails and messages that attempt to trick you into providing your account details. Always verify the authenticity of the sender before clicking on any links or providing personal information.
  • Secure Websites and Apps: When accessing your credit union account online, ensure that the website is secure by looking for "https://" in the URL and a padlock icon in the address bar. Similarly, only use official mobile banking apps from your credit union.
  • Keep Your Device Secure: Ensure that your computer, smartphone, or tablet is protected with up-to-date antivirus software and a firewall. Regularly update your operating system and apps to protect against security vulnerabilities.
  • Set Up Alerts: Make sure you are receiving alert services that notify you of any suspicious activity on your account. Set up these alerts to stay informed about any potential fraud.
  • Do Not Share Your Login Information: Never share your online banking login information with anyone. Be cautious of unsolicited requests for your account details.
  • Log Out After Use: Always log out of your online banking session when you are finished, especially if you are using a shared or public computer.

By following these tips, you can significantly reduce the risk of fraudulent transactions and protect your credit union account. Stay vigilant and proactive in safeguarding your financial information.