Skip to main content

Online Banking

Forgot Password   Online Enrollment

Download Our Mobile App

Download our iOS Mobile Banking App Download our Google Play App

How Can We Help Protect The Elderly From Scams?

As society becomes increasingly digital and sophisticated, the elderly population can be particularly vulnerable to scams and fraud. Scammers often target seniors due to their trusting nature, lack of familiarity with modern technology, and potential isolation. To safeguard our elderly loved ones, it's crucial to provide them with the knowledge and tools to recognize and avoid scams. In this article, we'll explore practical steps to help seniors protect themselves and stay safe from fraudulent schemes.

Educate and Raise Awareness:

The first step in preventing scams is to educate seniors about the types of scams they might encounter. Familiarize them with common scams, such as phishing emails, phone calls from imposters, lottery scams, and fake charity solicitations. Ensure they understand that legitimate institutions will never ask for personal information or payment through unsolicited calls or messages.

Encourage Open Communication:

Encourage open communication with seniors about their financial activities and experiences. Create a safe space where they feel comfortable discussing any suspicious encounters they might have had. Regularly check in with them to see if they've received any unfamiliar emails, calls, or letters that could indicate potential scams.

Help Them Set Up Caller ID and Call Blocking:

Assist seniors in setting up caller ID on their phones and teach them how to recognize suspicious or unknown numbers. Show them how to use call-blocking features to prevent scammers from contacting them repeatedly.

Warn Against Sharing Personal Information:

Emphasize the importance of never sharing personal information, such as Social Security numbers, bank account details, or passwords, with strangers or over the phone. Remind them that reputable organizations will not request such information via unsolicited calls or emails.

Teach Online Safety:

If seniors use the internet, teach them about online safety practices. Show them how to identify secure websites (look for "https://" in the URL), avoid clicking on suspicious s, and use strong passwords for their online accounts. Encourage them to keep their devices and software updated to prevent security vulnerabilities.

Help Manage Unsolicited Mail and Emails:

Seniors may receive a large amount of junk mail and unsolicited emails, which could include scam attempts. Assist them in setting up email filters to block spam, and consider opting them out of direct mail offers through services like the Direct Marketing Association (DMA) Choice.

Create a Trusted Contacts List:

Help seniors create a trusted contacts list, including family members, close friends, and relevant institutions (e.g., banks or healthcare providers). Encourage them to reach out to these contacts if they receive suspicious communication or need to verify a request.

Limit Financial Risks:

Consider helping seniors set up automatic bill payments or working with them to create a budget that minimizes the risk of falling behind on bills. This can prevent late payment scam attempts.

Accompany Them to Appointments:

If your elderly loved one needs to visit government agencies, financial institutions, or legal offices, accompany them to ensure their safety and that they are not taken advantage of during these visits.

Encourage Reporting:

Make sure seniors know how to report scams to appropriate authorities, such as the Federal Trade Commission (FTC) or local law enforcement. Reporting scams helps protect others from falling victim to the same schemes.

Consider Power of Attorney or Guardianship:

In situations where seniors face cognitive challenges or declining mental capacity, consider exploring legal options like power of attorney or guardianship to protect their financial interests.

By taking these proactive steps, we can empower our elderly loved ones to stay vigilant against scams and protect their finances and personal information. Remember, educating seniors about potential scams and maintaining open communication are key to creating a safe environment where they can enjoy their golden years without fear of falling victim to fraud.